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Journal Club|The Blame Game

Be a part of the Journal Club to engage in key discussions on topics that are relevant to our work, lives and global community.

For the month of August, the Journal Club topic is 'The Blame Game - When Public Opinion Usurps the Facts.’
This session will be facilitated by Kelvin Genn, Art of Work's Managing Director.

Date: Wednesday 3 August 2022
Time: 4:30 pm to 5:30 pm AEST (Melbourne/Sydney time)

In the summer and fall of 2009, hundreds of Toyota owners came forward with an alarming allegation: Their cars were suddenly and uncontrollably accelerating. Toyota was forced to recall 10 million vehicles, pay a fine of more than $1 billion, and settle countless lawsuits. The consensus was that there was something badly wrong with the world’s most popular cars. Except that there wasn’t. On December 26, 2012, Toyota announced it would spend more than US$1 billion to settle a class action lawsuit involving unintended acceleration by retrofitting vehicles with safety devices and compensated owners for lost resale value.

“Blame Game” looks under the hood at one of the strangest public hysterias in recent memory. What really happened in all those Camrys and Lexuses? And how did so many drivers come to misunderstand so profoundly what was happening to them behind the wheel? The answer touches on our increasingly fraught relationship with technology and the dishonesty and naiveté of many in the media. This session is a study into the externalities that come into play when a high profile catastrophic event occurs.

Join with the power of collective curiosity in the Lighthouse.

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6 July

Journal Club|Measuring Capacity

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5 August

Work as Done: Designing Human Centred Management Systems