building a restorative just culture
Enhance resilience
Restorative Just Culture focuses on learning, re-establishing trust, and enhancing individual and organisational resilience in the wake of a negative occurrence.
It asks who is impacted by an event, what their needs are, and whose obligation it is to meet those needs.
It holds people accountable by creating conditions of psychological safety, so they can offer open and honest accounts of what happened.
Some suspect a just culture means letting people of the hook. At the same time, they believe they should be able to hold people accountable for undesirable performance.
Join Sidney Dekker while he asks you to look at ‘accountability’ in different ways.
What to expect…
Participants will learn:
Brief history and background of Just Culture.
Retributive and restorative justice.
Backward - versus forward-looking accountability and its connections to learning, honesty, and forgiveness.
Second victimhood
Implementing Restorative Just Culture principles
Participants will be able to:
Distinguish between retributive and restorative models of Just Culture.
Explain why retributive Just Culture algorithms produce neither justice nor learning.
Identify impacts, needs and obligations resulting from an incident.
Describe accountability in restorative terms, including its relation to openness, honesty, forgiveness and learning
Recognize second victims and how to prioritize interventions.
Prepare an outline for a restorative Just Culture in your organisation.
Presenters
Sidney Dekker
Professor and Director of the Safety Science
Innovation Lab at Griffith University.
Sidney Dekker (PhD Ohio State University, USA, 1996) is Professor and Director of the Safety Science Innovation Lab at Griffith University in Brisbane, Australia, and Professor at the Faculty of Aerospace Engineering at Delft University in the Netherlands.
Sidney has lived and worked in seven countries across four continents and won worldwide acclaim for his groundbreaking work in human factors and safety. He coined the term 'Safety Differently' in 2012, which has since turned into a global movement for change. It encourages organisations to declutter their bureaucracy and set people free to make things go well, and to offer compassion, restoration and learning when they don't. An avid pilot of planes large and small, he has been flying the Boeing 737 as an airline pilot on the side.
Sidney is the bestselling author of, most recently: Foundations of Safety Science; The Safety Anarchist; The End of Heaven; Just Culture; Safety Differently; The Field Guide to Understanding 'Human Error'; Second Victim; Drift into Failure; and Patient Safety. He has directed the documentaries 'Safety Differently,' 2017; 'Just Culture,' 2018, 'The Complexity of Failure,' 2018, and 'Doing Safety Differently,' 2019. His work has over 12,200 citations and an h-index of 47. More at sidneydekker.com
Material in focus: Just Culture - The Movie
Ongoing development & support
On completion of the master class, you will be provided with access to the Art of Work Just Culture portal.
The portal will provide you with further resources for building your own Just Culture strategy including templates, assessments, thought leadership articles, presentations, and case studies.
